General Information
Return Policy/Info:
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If your product arrives broken or damaged, please email us at lmt@tornmuse.com with your order number and several clear photos of the damage and packaging within 3 days of delivery.
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We will cover the return shipping cost and offer you a free replacement or a full refund to your original payment method, whichever you prefer.
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Replacement products will be sent out as soon as we have received the damaged item.
Sterling Silver Info
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All sterling silver on this website is solid .925 pure silver but may not feature a hallmark stamp. This is common for handcrafted items, and we guarantee its purity through our own verification process.
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Please be aware that all pieces are handcrafted. Some slight variations may occur in the creation process.
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Due to the fluctuating value of sterling silver, many of our silver prices on our site may be subject to change as well to keep up with costs.
UV Resin Info
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​UV Resin is sensitive to very high temperatures and direct sunlight. Prolonged exposure to heat (e.g., in a hot car, direct sun) may cause the resin to soften or warp temporarily. Once the piece is in cooler temperatures (preferably below 100° F/ 37° C) it will return back to its hardened state.